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Terms of Use

By browsing and using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with the information on our “Privacy Policy” and “Delivery and Returns” pages, govern the relationship between Squam Rock Wines, Inc. (“us,” “we”), and the consumer (“the customer,” “you”). 

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You agree to refrain from intentionally, unintentionally, recklessly, or negligently violating any applicable laws or regulations, and agree to refrain from accessing, tampering with, or using non-public areas of the site or computer systems.

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Warranty Disclaimers

The content of the pages of this website is for your general information and use only and is subject to change without notice. The consumer acknowledges that such information and materials may contain inaccuracies or errors and that Squam Rock Wines, Inc. expressly excludes liability for any inaccuracies or errors to the fullest extent permitted by law. This includes additions, deletions, or alterations made to the website by unauthorized third parties.

 

Squam Rock Wines, Inc. reserves the right, at any time, to change its prices and billing methods for products or services sold, effective immediately upon posting on the site or by e-mail delivery to you.

 

Neither Squam Rock Wines, Inc. nor any third party makes representations or warranties of any kind regarding the integrity, accuracy, timeliness, performance, completeness, or suitability of the content of this website for any particular purpose.

 

Neither Squam Rock Wines, Inc. nor any third party makes representations or warranties of any kind regarding the products sold on the website, including the implied warranties of merchantability, fitness for a particular purpose, and noninfringement. 

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Membership in the Squam Rock Wine Club only gives authority and access to discounts and incentives offered through the Wine Club. Use of the terms "Member" and "Membership" in connection with the Wine Club does not create an agency or other position of authority with, by, or for Squam Rock Wines, Inc.

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Unless otherwise identified, any links or references to other websites are provided solely as a convenience and do not imply endorsement by Squam Rock Wines, Inc.

 

Copyright and Licensing

The content of this website (including but not limited to the design, layout, look, appearance, graphics, photographs, video, and audio content) is owned or licensed by Squam Rock Wines, Inc. Unauthorized reproduction is prohibited.

 

Privacy

When you use our website or purchase goods, you may be asked to provide private consumer information such as your name, shipping and billing addresses, phone number, email address, and other information required to process and fulfill your orders. By providing such information you are agreeing to the methods and use of information by Squam Rock Wines, Inc. and whatever authorized agents may be used to complete the transaction. We receive, collect and store any information you enter on our website or provide us in any other way. We will retain your information for as long as is needed to provide the agreed upon services to you.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms and Conditions of Use, applicable state and/or national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

We reserve the right to modify our privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to our policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you don’t want us to process your data anymore, or if you would like to access, correct, amend or delete any personal information we have about you, please contact us at info@squamrockwines.com or send mail addressed to: 

Squam Rock Wines, Inc.

4020 Franks Court

Santa Rosa, CA  95405

 

Security

Our website uses the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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Legal Disclaimer

We reserve the right to disclose your personally identifiable information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights, to comply with a judicial or bankruptcy proceeding, court order, or legal process served on Squam Rock Wines, Inc.  

 

California Privacy Rights

California Civil Code Section 1798.100 permits those who are California residents to obtain the following information upon request: The right to know what personal information is being collected; the right to know if the personal information is disclosed and to whom; the right to opt-out of the sale of any personal information; the right to access your personal information; and the right to equal service and price after exercising your privacy rights.

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Purchases and Delivery

By providing credit or debit card details you are confirming that you are the card holder or have permission from the card holder to use the card on this website. For your own safety we reserve the right to contact your card issuer for the purpose of carrying out security checks.

 

Wines purchased from our website are for personal consumption only and are not for resale.

 

It is the responsibility of the recipient to inspect shipments for damage upon receipt and, if any damage or defect is found, to notify Squam Rock Wines, Inc. by email within 24 hours of shipment receipt. Should you fail to notify us within 24 hours of delivery, it shall be deemed that your order was delivered in good condition and you may not later make a claim for damaged bottles.

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Cancellation

Squam Rock Wines, Inc. reserves the right to cancel any orders that cannot be fulfilled for any reason. If your order is cancelled, payment for that order will be refunded and you will be contacted with an explanation of the reason for cancellation.

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Health Warning

According to the Surgeon General of the United States of America, women should not drink alcoholic beverages during pregnancy because of the risk of birth defects. Consumption of alcoholic beverages impairs your ability to drive a car or operate machinery, and may cause health problems.

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